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Installation Configuration

Q:​

Describe your experience with installation and configuration of customized solutions for the Actimize product within SAM, RCM, AIS, etc?:​

"Over the past 10 years, I’ve been directly involved in the installation, environment setup, and configuration of customized Actimize solutions across key modules — including SAM (Suspicious Activity Monitoring), RCM (Risk Case Manager), AIS (Actimize Intelligence Server), and most recently, ActOne. My experience spans both greenfield implementations and upgrades, with a heavy focus on tailoring Actimize to specific client needs."

🧰 Installation & Environment Configuration​

✅ Infrastructure & Deployment:​

  • Installed and configured Actimize components on both on-premise and cloud-hosted (private cloud / hybrid) environments.
  • Set up multi-node AIS and RCM clusters, ensuring high availability, load balancing, and optimized performance.
  • Managed WebLogic / Tomcat servers, Oracle/MS SQL backends, and ensured integration with Active Directory or LDAP for SSO.

✅ Environment Management:​

  • Built and maintained environments (DEV, QA, UAT, PROD) with version control across all AIS rule packages and RCM workflows.
  • Automated deployments using Jenkins and Ansible for consistency and rollback support.

🛠️ Customization Experience​

🔹 SAM:​

  • Customized detection models using Actimize Modeler — from rule logic to scenario configurations.
  • Tuned segmentation, thresholds, and scoring logic based on client-specific risk appetite.
  • Integrated with client-specific transaction feeds — such as custom core banking systems, payment rails, and card systems — and mapped fields into UDM.

🔹 AIS:​

  • Deployed and managed custom-built AIS packages, including logic-based alerts and entity linkages.
  • Configured UDM Mapper and validated mappings through the AIS Console.
  • Built custom batch jobs and logic chains tailored to detection requirements.

🔹 RCM:​

  • Installed and customized RCM workflows including alert routing rules, case escalation paths, and investigator views.
  • Developed custom plugins (Java-based) for data enrichment, dynamic routing, and external system integration (e.g., KYC, transaction viewers).
  • Customized XML-based alert layouts and notification templates to align with client compliance policies.

🔁 Ongoing Support & Optimization​

  • Implemented alert volume controls, auto-closure rules, and rule hit explainability features.
  • Regularly reviewed system logs, optimized detection performance, and resolved production issues across modules.
  • Worked closely with Actimize support during major version upgrades and hotfix rollouts.

✅ Business Impact:​

  • My configurations have helped reduce false positives, improve investigator efficiency, and increase alert precision.
  • In several projects, I also trained compliance teams on the custom modules, created technical SOPs, and ensured alignment with regulatory reporting needs (e.g., SAR, STR filing logic).